updated review: 6 months later and I tried to order ice cream using the app again and unavailable ice cream flavors are listed. It seems they are always out of many. original review: Unavailable ice cream flavors are listed. The app list flavors of ice cream that are not available. And then when you arrive at the store the people at the store have trouble even finding a similar flavor. In addition the people at the store don't know how to make many of the items that are listed in the app.

Had to get the app for the free birthday scoop. When I sign in it says it will call or text me a verification code. Neither one worked (never even got a code) and I could never fully log into the app because of it. I tried multiple times. I wish they would just keep the birthday scoop coupon with the emails like they used to do. Very disappointed.

This app (and the website) are non-functional for orders. I have tried multiple times on both platforms. It either gets stuck on "loading" when trying to add to cart or "error" when calculating the total in the cart. When I am successful in adding to the cart, it doesn't retain the info for me to come back later to (attempt) to check out.