It's not emailing notifications and Seller's copies of correspondence with customers. I made a sale on April 12th that the app didn't show me. I only knew it was out there when the payment appeared in my checking account. At that point it was already overdue by 4 days! I fumbled around with the filters and finally found the sale, but it wasn't easy. I'm a small volume seller, I need the app to work! 4/22/2025 update - can't contact support via App, it only gives FAQs. No way to send a message.

When I go to "listings" then click on "sold out" it keeps reverting to "active" constantly. It just started doing this in the last week or 2. I like having this view open because I glance at it periodically throughout the day to see if anything that sells daily needs renewing due to selling out, so it's screwed up one of the apps main functions for me. please help!

Suddenly no notifications... I've been a seller for a few years now. I have never missed an order or failed to receive an order notification until now. I had a sale several days ago and no "cha-ching". It's during a holiday weekend and I'm not on an Etsy app unless need be. Thanks Etsy. I check app today and oh, a sale five days ago. All notifications are still on in-app and in phone settings. Nothing has changed since I received the last notification days ago when someone favorited items.