Disclaimer, I think this app is great and I love it a lot. It’s great for helping me coordinate travel about campus in the college town I commute to via public bus daily. My one complaint, and it may actually be due to suboptimal communication between the app and localities, is the way buses reporting their locations can disappear entirely from the map reader. This results in it looking like a line is currently not in operation for a given time period despite that not being true. Also, if it could communicate better tie-in’s of bus routes in a city, it would make it clear where a route may temporarily transform into another route. Besides these things, I think such an app is an asset for commuters and students alike.

If I could give 0 stars I so would. So I go to SCAD and some halls are far enough that you kind of have to take a bus so being able to see when the bus gets to a stop is pretty important for us students. I cannot count how many times this awful app has just totally kicked me and my friends out of the ‘agency’- our being the SCAD bus routes- and refuses to let us get back in. Its very frustrating and inconvenient for us students and we are currently working to get SCAD to split with Passio and use a different program because of these issues. Very unprofessional from Passio. Please do NOT use this program for your schools. They also always change the predicted times ?? Like- you look at it one time and it’ll say the bus is 10 minutes away and if you look two minutes later your waits jumped to 45 minutes even though no bus came and you’ve been waiting at the stop. Just a bad program that I just think needs to be shut down.

I really like some aspects of the app such as reliability, and some user friendliness, but there are other things that kinda bug me. Mainly that the stops do not have time update unless you unselect and then reselect it. That, along with slow response times when I click on a stop. Not sure if your app can be sped up/optimized in some way or not but at least make the ETAs update every minute.